Improving Productivity: Do Human Relations Theories Provide the Answers?

This article is part of a book entitled Productivity, Innovation. Management and Development : A study in the Productivity Culture of Nations and System Renewal. The book was supported by a grant from the Quality Improvement Programme of the Indian Institute of Technology, Kanpur. The initiation, implementation, and development of productivity and innovation require skills, creativity, commitment, and cooperation of all organizational personnel. Managers, supervisors, technicians, staff, and workers must together be able and willing to realize the goals of producitivity and innovation. They must display a high level of work competence, devotion to duty, and authentic interpersonal cooperation. Organizational policies must support, facilitate, and strengthen such orientations. Organizational work climate must evoke, sustain, and reinforce people's commitment and behaviour towards producitivity and innovation.